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Privacy Policy

Cookie Policy Golem Factory GmbH

We, Golem Factory GmbH (the "Company", "we", "us" or "our"), use cookies, analytics tool and web beacons on our website to provide you with more purposeful information. With cookies, we collect, store and process certain personal data when you visit our websites, in particular, to ensure the proper functioning of our website, to operate the Golem Network as well as for analytics and for marketing communication purposes.

I. Cookies on our website

1. Overview

We use cookies on our website. Through the use of cookies, we can provide the users of this website with more user-friendly services that would not be possible without setting cookies. Cookies are small text files that are stored in a computer system via an internet browser.

Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which internet pages and servers can be assigned to the specific internet browser in which the cookie was stored. This allows visited internet sites and servers to differentiate the individual browser of the data subject from other internet browsers that contain other cookies.

A specific internet browser can be recognized and identified using the unique cookie ID. By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

2.Session and Permanent Cookies

We use both permanent and session cookies on our website.

2.1. Session Cookies

Session cookies store your actions as you navigate from page to page within our website. Session cookies are only stored temporarily and are deleted when you close the browser.

2.2. Permanent Cookies

Permanent cookies enable us to store your preferences and settings so that these are available when you next visit our website. Permanent cookies are deleted after a specific period.

3. Types of Cookies

For our website we use different types of cookies. Some cookies are placed by third parties that appear on our pages. Descriptions of the different cookie types can be found below.

3.1. Technical Cookies and Cookies Used for Statistical Purposes

  • Necessary Cookies: cookies that are necessary for the functionality of the website
  • For our website we use (technical) cookies to store your sessions and carry out other activities that are essential for the operation of our website. Necessary cookies make our website usable by enabling core functionalities such as site navigation and access to secure areas of the website. Without these cookies, our website cannot function correctly. Such cookies are stored on your device for 12 months.
  • Preference and Statistics Cookies: storage of settings, optimiza-tion and statistics on the website For our website we use preference cookies to store browser settings and optimize your browsing experience.

Preference cookies enable us to remember information that changes how our website behaves or looks. These cookies include those used for language and currency settings and those connected to the management of first party statistics, operated directly by the website provider. Such cookies are stored on your device for 12 months.


Statistics cookies help us understand how visitors interact with our website by collecting and reporting anonymized information.

3.2. Other Cookie Types or Cookies Installed by Third Parties

  • Third-Party Cookie Statistics: third-party cookies that generate statistics
  • If the tools listed below include third-party services such as Google Analytics, these can be used by us to track your browsing habits – in addition to the information specified here and without the knowledge of the provider.

    - Analytics
    - Heat mapping and session recording
    - Interaction with live chat platforms
    - Remarketing and behavioural targeting
    - Tag management Such cookies are stored on your device for 12 months.
  • Marketing Cookies: third-party cookies to show users personalized advertising
  • We use marketing cookies such as Google Analytics to analyze your use of our website, including your preferences, and to develop it further. The intention is to show adverts that are relevant and appealing to you and are therefore more valuable for publishers and advertising third parties. Such cookies are stored on your device for 26 months.

II. Use of cookies by us

1. Web Analysis by Google Analytics

On our website we use Google Analytics, a web analysis service of Google Inc. ("Google"). The legal basis for processing users' personal data as set forth below is art. 6(1) lit. f GDPR.

Google Analytics uses the following cookies which may be saved on the user's computer and which enable an analysis of the use of the website:_ga – persistent cookie, deleted after two years_gid – persistent cookie, deleted after 24 hours_gat – persistent cookie, deleted after 1 minuteAMP_TOKEN – persistent cookie, deleted after 30 seconds to 1 yeargac - persistent cookie, deleted after 90 days__utma – persistent cookie, deleted after 2 years from set/update__utmt – persistent cookie, deleted after 10 minutes__utmb – persistent cookie, deleted after 30 minutes from set/update__utmc – session cookie, deleted when visit is over__utmz – persistent cookie, deleted after 6 months from set/update__utmv – persistent cookie, deleted after 2 years from set/update__utmx – persistent cookie, deleted after 18 months__utmxx – persistent cookie, deleted after 18 months_gaexp – persistent cookie, deleted after approx. 90 days (depends on experiment)If individual pages of our website are accessed, the following data is collected and stored by Google:The IP address of the user's calling systemThe accessed websiteThe website from which the user has accessed the accessed website (referrer)The sub-pages accessed from the accessed websiteThe time spent on the websiteThe frequency with which the website is accessed

To ensure that any personal reference can be excluded when processing your IP address, we have activated the "_anonymizeIp()" function at Google Analytics. As a result, IP addresses are not stored completely and are only processed further in abbreviated form. As far as the data collected about you contains a personal reference, this will be excluded, and the personal data will be deleted immediately. The information generated by Google’s cookies about your use of this website is usually transferred to a Google server in the USA and stored there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and Internet use. Google will shorten the user's IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area prior to transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by the user's browser within the scope of Google Analytics is not merged with other Google data. We have concluded a data processing agreement with Google and fully implement the strict requirements of the GDPR for the use of Google Analytics.

2. Web Analysis by Hotjar

‍On our website we use the software tool, a web analysis service of Hotjar Ltd.(“Hotjar”). The legal basis for processing users' personal data as set forth below is art. 6 (1) (f) GDPR.

Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices,  which enables us to analyze the use of our website, to better understand the user’s needs (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and to optimize the website. Hotjar uses the following cookies on the user's computer: hjSessionUser{site_id} – persistent cookie, deleted after 30 minutes to 365 days, _hjid – persistent cookie, deleted after 365 days, _hjFirstSeen – session cookie, deleted after 30 minutes, _hjHasCachedUserAttributes – session cookie, deleted when visit is over, _hjUserAttributesHash – session cookie, deleted after 2 minutes (extended every 30 seconds), _hjSessionTooLarge – session cookie, deleted after 4 hours, _hjSessionResumed – session cookie, deleted when visit is over, _hjCookieTest – session cookie, deleted when visit is over, _hjLocalStorageTest – session cookie, deleted almost immediately after it is created, _hjSessionStorageTest – – session cookie, deleted almost immediately after it is created, hjIncludedInSessionSample{site_id} – session cookie, deleted after 2 minutes (extended every 30 seconds), _hjAbsoluteSessionInProgress – – session cookie, deleted after 30 minutes, _hjTLDTest – session cookie, deleted when visit is over, _hjClosedSurveyInvites – persistent cookie, deleted after 365 days, _hjDonePolls – persistent cookie, deleted after 365 days, _hjMinimizedPolls – persistent cookie, deleted after 365 days, _hjShownFeedbackMessage – persistent cookie, deleted after 1 day. If individual pages of our website are accessed, the following data is collected and stored by Hotjar: a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

III. Management of Your Cookies

You may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an internet browser or other software programs. This is possible in all popular internet browsers.

Regarding cookies installed by third parties, you can manage your preferences and revoke your consent by clicking on the relevant opt-out link following the instructions specified in the third party's privacy policy or by contacting the third party.

Please note that if you deactivate the setting of cookies in the internet browser used, not all functions of our website may be entirely usable.  

IV. Revoke Your Consent

You can revoke your consent to the use of cookies, except necessary cookies, at any time through our cookies consent management tool. If you need to contact us regarding your consent, please provide your consent-ID and the date of your consent.

This website uses cookies to ensure you get the best experience on our website.

Updates and Changes to this Cookie Policy

We may amend this cookie policy from time to time to ensure that you are fully informed of the use of cookies on our website and compliance with current data protection or other regulations.

When we make changes to this cookie policy, we will revise the "Effective Date" at the bottom of this policy. If there are any material changes to this cookie policy regarding the way we use cookies or the types of cookies we use, we will notify you either by sending you a notification or posting a notice of such changes on our website and/or in the Golem application before they take effect.

We encourage you to periodically review this cookie policy to check for any updates.

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